My wife is having trouble registering, please help!

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My wife is having trouble registering, please help!

Postby jcp907 » Fri Jan 13, 2012 7:31 pm

She registered on Tuesday, but didn't click on the registration link in her email, because she couldn't find it.

We found the email and now, when she tries to click the link, she receives the error:

There is no user in the database with this information. You can register a new user here-with a link.

When she follows that link, and uses her email or her desired username, there are errors that they already exist in the database.

She was a forum member on trying to conceive forum, and wants to maintain consistency with her user name. Please help! Her username is ASP.

Thank you,

Jay
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Postby unaffected » Sat Jan 14, 2012 6:13 am

I contacted our techie and let him know about your issue. I'm sure he will contact you soon!
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Postby jcp907 » Sat Jan 14, 2012 7:13 am

Thank you!
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ASP

Postby Suzanne » Mon Jan 16, 2012 3:55 pm

Hi Jay,
I'm another admin here at TWW. I got an email from ASP and set up an account for her last Thursday. She must not have gotten my email, so I'll try contacting her through the forum messaging system. Thanks for the heads up, let me know if she still can't sign in!

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